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Return Policy
Return Policy
Thank you for shopping with us. We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we’re here to help.
Returns
- You have 3 days from the date of delivery to return an item.
- To be eligible for a return, your item must be unused, in its original packaging, and in the same condition that you received it.
- Certain items are non-returnable, such as [customized products, perishable goods, etc.] (please specify if applicable).
How to Return an Item
- Contact our customer support team at [your email/phone] to request a return authorization.
- Once approved, we will provide you with the return shipping address and instructions.
- Please securely pack the item and include your proof of purchase.
Refunds
- Once we receive your returned item, we will inspect it and notify you of the status of your refund.
- If approved, we will initiate a refund to your original method of payment.
- Please note that it may take some time for your bank or credit card company to process and post the refund.
Return Shipping Costs
- Return shipping costs are [customer’s responsibility / covered by us if the item is defective or incorrect].
- Original shipping charges are non-refundable.
Exchanges
If you would like to exchange an item, please contact us. We will guide you through the exchange process, subject to stock availability.
Contact Us
If you have any questions about our return policy, please reach out to us at:
📧 [simplestore310@gmail.com]
📞 [0326986912]